Safety Group Gives First Certification to Customer-Facing Robot

It was tested for fire, electric shock hazards and safe autonomous mobility.

Family In Grocery Store With Tally Robot
UL Solutions

Applied safety science company UL Solutions said it has granted its first safety certification for a robot designed to operate in public environments to Simbe’s Tally, an autonomous shelf-scanning robot.

Tally earned certification to UL 3300, the Standard for Service, Communication, Information, Education and Entertainment (SCIEE) Robots. The robot and its charging dock underwent evaluation, including testing for fire and electric shock hazards and safe autonomous mobility. UL 3300 focuses on safe operation in dynamic, real‑world environments where robots may encounter unpredictable human behavior.

With this certification, Simbe becomes the first company to receive independent safety certification from UL Solutions for its autonomous mobile robot for public use.

According to the International Federation of Robotics, the domestic and professional service robot sector continues to experience strong global growth, driven by rising adoption across both consumer and enterprise applications. These robots are deployed in grocery stores, restaurants, airports, hotels, banks and shopping centers, operating in spaces that require reliable safety performance.

In addition, U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA) recently added UL 3300 to the list of safety certification standards recognized in meeting OSHA workplace safety regulations.

“Since 2015, we’ve designed Tally to earn trust from shoppers navigating aisles, store teams working alongside it, and the retailers deploying it at scale,” said Jeff Gee, Simbe’s chief design officer. “This UL Certification confirms what our retail partners, their teams and their customers see every day that Tally elevates the in-store operating safely in stores. It’s an important milestone that underscores our commitment to automation that puts people first.”

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