Customer Service & Support
Intelligrated® (Cincinnati, OH) has announced the integration of its technical support services for Knighted® software customers. Intelligrated’s Customer Service & Support team now offers 24X7 single-source support for Knighted Vision warehouse management (WMS), WCSPlus® warehouse control (WCS), and GoalPost® labor management (LMS) software customers with expanded technical support contracts. Knighted software technical support inquiries are now handled through Intelligrated’s customer support hotline: 1.877.315.3400. This hotline connects customers to a team of knowledgeable and highly-trained Intelligrated and Knighted customer support engineers.\
Knighted customers with expanded technical support contracts can now also access Intelligrated's Customer Service & Support Dashboard™, an online incident management portal that provides visibility for all technical support interactions.