At the end of the day, consumers that receive poor customer service do so at their own choosing. It is not the fault of the company because the customer gets to vote everyday with their money as to who gets to stay in business and who does not. What an interesting question to ask in a capitalistic market where, theoretically, there are many companies competing to serve customers with their products.
Engadget ’s Tim Stevens sat down with Alan Mullaly, CEO of Ford, on the future of not only his company, but the transportation industry in general. Like most other automakers, Ford is taking steps to get into the electric-vehicle market with an all-electric Focus. By the time 2025 rolls around, Mullaly predicts that at least 20 percent of the cars on the road will be electric.
According to a recent economic forecast, China's economy could overtake the U.S.'s by 2016 — or earlier than projected by other recent forecasts. What would this mean for China? But more importantly, what would this mean for the ever-improving American economy? CNN 's Ramy Inocencio breaks things down in this video.
WASHINGTON (AP) — Senate Majority Leader Harry Reid, just back from China, said the United States must compete with the Asian nation to be a global leader on renewable energy. The Nevada Democrat led a bipartisan delegation of 10 senators on a taxpayer-funded trip to China that included meetings with top Chinese government officials and business leaders.
NEW YORK (AP) — New York Yankees pitcher Cory Lidle and a flight instructor did everything they could to save their lives after the small plane they were piloting malfunctioned, causing them to crash into a Manhattan building, a lawyer for the men's families told a jury Wednesday at the start of a civil trial.
CINCINNATI (AP) — Plastic or ... a different plastic? Procter & Gamble said Tuesday that it has started producing some of its shampoo bottles from a plastic made from sugar cane because it's a renewable resource. Customers won't notice a difference, the company said, but the environment will: Most traditional plastics are petroleum-based.
TRENTON, N.J. (AP) — Johnson & Johnson's CEO said Wednesday he hopes most of the company's product recalls are behind it, but he can't promise that. William Weldon, who has run the health care giant since 2002, said J&J has learned some lessons, invested heavily in improving quality and will work to regain consumer confidence.
MILWAUKEE (AP) — A Wisconsin woman who created a bra with pockets has filed a federal patent infringement lawsuit against another person who came up with a similar idea. Tammy Pintor, owner of TJ Secret in Menomonee Falls, has a patent for a brassiere that holds and conceals electronic devices, cosmetics, money or other items.
John Ryland worked a dozen years at an advertising firm, only to get laid off. Instead of mourning his loss, he got to work on what had always been a hobby and a passion: building custom motorcycles. He now heads Classified Moto , a fledgling business that builds those custom choppers for eager riders.
"That German slingshot guy" is back with another preposterous invention: the slingshot Gatling gun. Jeorg took to designing the repeating gun mechanism, and the result is the launch of eight 20mm projectiles in less than half a second. According to the inventor, the theoretical firing rate reaches 960 rounds per minute, which is faster than an M16.
FRANKFURT, Germany (AP) — Automaker Volkswagen AG sharply increased net profit to euro1.71 billion ($2.5 billion) in the first quarter as stronger sales in emerging markets such as China, Argentina, and Russia more than made up for slumps in debt-stricken European countries. Earnings per share of euro3.
NEW YORK (AP) — Apple Inc. denied Wednesday that iPhones store a record of their users' movements for up to a year and blamed privacy concerns partly on a misunderstanding. A data file publicized by security researchers last week doesn't store users' locations, but a list of Wi-Fi hotspots and cell towers in their general area, the company said.
HUNTINGTON, W.Va. (AP) — Union members from across West Virginia are gathering to remember fallen workers as a new report puts the state among the 10 worst for on-the-job fatalities. The West Virginia AFL-CIO planned to observe national Workers Memorial Day on Wednesday in Huntington at Local 317 of the International Brotherhood of Electrical Workers.
NEW ORLEANS (AP) — A Chinese drywall supplier's insurers have agreed to pay up to $8 million to settle court claims against the company over damage to homes from the corrosive product, according to a proposed settlement filed Tuesday. U.S. District Judge Eldon Fallon in New Orleans must approve the deal between plaintiffs' attorneys, Interior/Exterior Building Supply and two of its three insurers.
DETROIT (AP) — Details are still being worked out, but Chrysler Group LLC on Thursday will make an announcement about a refinancing package that will repay its government loans, according to a person briefed on the matter. Final details are likely to be revealed Monday, when Chrysler releases its first-quarter financial results, said the person, who asked not to be identified because the company is still negotiating the package with banks.
WASHINGTON (AP) — Businesses increased their orders for heavy machinery, computers, autos and steel in March, boosting demand for long-lasting manufactured goods for a third straight month. Orders for durable goods rose 2.5 percent in March, the Commerce Department said Wednesday.
HELSINKI (AP) — Nokia Corp. said Wednesday it will slash 7,000 jobs worldwide, through both layoffs and outsourcing, as it strives to cut costs and catch up with its top rivals in the smartphone market. Most of the 4,000 layoffs, due by the end of 2012, will be in Denmark, Finland and Britain, Nokia said.
TEXAS CITY, Texas (AP) — Schools canceled classes and residents were urged to stay inside Tuesday after power outages shut down three Houston-area refineries, including BP unit where a 2005 explosion killed 15 people, and a Dow Chemical plant. Emergency officials were working to determine what caused the Texas City outages, which a spokeswoman for Texas New Mexico Power company said involved a "customer-owned equipment problem.
NEW YORK (AP) — Stronger earnings reports from Ford and 3M helped drive stocks higher Tuesday. The Dow Jones industrial average rose 101 points, or 0.8 percent, to 12,581. The Standard & Poor's 500 index rose 12 points, or 0.9 percent, to 1,347. The Nasdaq composite rose 25 points, or 0.
Field Notes produces a number of high-quality notebooks for writers, journalists, and artist, but what’s probably more interesting to you all is the way these books are made. Their contracted printers, Freeport Press and Flywheel Letterpress , show off some of the machinery that’s used in the production.